What is Problem Solving?
– Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.
Problem solving is a critical skill for success in business—in fact it’s often what you are hired and paid to do. This blog explains the four problem solving steps and provides strategies on how to execute each one.
First of all, you have to define the actual problem.
You can define the problem by reviewing and documenting how processes currently work (i.e., who does what, with what information, using what tools, communicating with what organizations and individuals, in what time frame, using what format). Also evaluating the possible impact of new tools and revised policies in the development of your “what should be” model.
Secondly, you have to generate alternative solutions. Postpone the selection of one solution until several problem-solving alternatives have been proposed. Considering multiple alternatives can significantly enhance the value of your ideal solution. Brainstorming and team problem-solving techniques are both useful tools in this stage of problem solving.
Thirdly, evaluate and select an alternative. A particular alternative will solve the problem without causing other unanticipated problems.
Fourth and the last one, implement and review the result .The implementation of a solution requires planning and execution. It’s often iterative, where the focus should be on short implementation cycles with testing and feedback, not trying to get it “perfect” the first time.
To know you successfully solved the problem, it’s important to review what worked, what didn’t and what impact the solution had. It also helps you improve long-term problem solving skills and keeps you from re-inventing the wheel.
Name : Nahian Mushfique
Institution : Adamjee Cantonment College